Integr8IT excel in IT help desk outsourcing. If you are an IT leader looking to improve your technical support and IT service desk needs, our help desk outsourcing services can make running your own IT infrastructure effortless.
At Integr8IT, providing excellent customer support is at the core of our business and when you partner with us, you have the peace of mind that you are working with an experienced and professional team of level 2 support engineers and above. Our proven methodologies ensure that we deliver the right solution, every time.
At Integr8IT, we provide a reliable service based on 18 years in the industry, offering a range of on-premise, off-site, hybrid, and cloud solutions to different companies throughout Melbourne and beyond. We understand the challenges faced by different businesses, and we provide reliable solutions to keep them running smoothly.
Integr8IT can help remove the burden of running your own IT infrastructure by managing it for you and when you combine this with our help desk support team you create a powerful solution enabling your organisation to be innovative and effective.
In short, we provide you with peace of mind with our stable, secure and reliable solutions, making sure you can deliver an exceptional experience for your customers and staff. When it comes to our IT help desk, we know what we do, and we are second to none.
Sick of your current IT help desk? Not getting the response time you would like? We pride ourselves on our fast response times, friendly staff and robust support procedures. Call us to see how we can take the headache out of your IT management.
Integr8IT provide a prompt and easy-to-reach service desk solution. We make sure that none of your end-users go unsatisfied or unattended. With 24/7 availability, we understand what it takes to deliver an exceptional IT help desk service.
How we deliver the best help desk service:
At Integr8IT we are committed to helping your business succeed. Our goal is to help you transform your end-user experience by providing reliable solutions in real-time.
Integr8IT provide reliable and growth-centric service desk solutions which aim to boost your productivity. We take care of all help desk tasks, including:
Assigning help desk tickets to team members with an effective ticket management system
Whatever IT support you need to deliver to your staff, Integr8IT will manage it all!
I had a fantastic experience with Integr8IT. Peter came to my office to provide me with an obligation free consultation to assess our business needs and gave us an upgrade quotation. The Technician was knowledgeable and did a thorough job. I would definitely recommend them to other businesses based on my experience. Great customer service!!
The IT services provided by Integr8it are of the best standards I have ever come across. They are very professional, knowledgeable and have been proactive in providing solutions to our IT issues. Apart from the quick turnaround times, they are very friendly and approachable. Peter, Aaron and Leigh, my main contacts, are doing an excellent job. I highly recommend Integr8it to anyone seeking IT solutions. Keep up the good work guys.
It was an absolute delight to work with Integr8IT. Starting from planning to quote to execution, our network up-gradation project was carried out very professionally. The team is very capable and prices were competitive. Our IT infrastructure is now optimum sized and working efficiently. All the best to Team Interg8IT.
We at ComNet Electrical have been privileged to work alongside Integr8IT over the past 18 years. I am always impressed by the knowledge base and personal care that I continue to witness from all members of their team. They have a very dedicated customer management team to make sure that all your needs are taken care of with excellent communication with their clients. I am always happy to recommend them and the services they offer.
Our businesses have been longstanding corporate clients of Integr8IT and we've always found them to be proactive, knowledgeable, professional and responsive to our needs and IT issues that invariably arise. We consider them to be an integral partner to our ongoing business success.
As a supplier and partner of Integr8 IT and their clients for over 10 years we've seen Integr8 IT grow into a formidable IT Integrator in the market. They certainly know how to look after their client's IT requirements and will move mountains to sort out any issues. We look forward in supporting and working with Integr8 IT in the years to come.
At Integr8IT we harness the potential of the worlds best technology and software and make it work for your business. From Office 365, to Cisco, Citrix, Symantec, Cloud8 and more.
We’d love to help you find a way to make your technology work better.